Festival Information & Terms and Conditions

HOW TO BOOK

Make a Provisional Booking – Call ESF Eventsand, subject to availability, we will reserve your club a place for 2 weeks free of charge.

Register Your Club – Complete and return the Club Registration Form with the Initial Deposit Payment of £250 per age group. You will then be sent a receipt of entry and your accommodation booking information. The £250 Initial Deposit Payment will be refunded once your team(s) have booked their accommodation in full.

Book Accommodation – Once the club are registered you will be sent your accommodation booking information. This will enable you to book accommodation with an accommodation deposit of £30 per person. Butlins will acknowledge your booking and notify you of the final balance due.

Pay Final Balance – The final balance of your booking will be due 8 weeks before the festival.

IMPORTANT: Accommodation for your whole party, including players, families, coaches and supporters, must be booked through ESF Events. If members of your party do not book their accommodation through ESF Events, the team will not be permitted to participate in the Tigers Challenge.

FESTIVAL FORMAT

Festivals are played on the Saturday and Sunday with all teams playing games on both days. Full details of each individual age grade format will be emailed to all teams prior to the 2018 events taking place, but throughout the duration of each event the Tigers Challenge will be looking to celebrate clubs who demonstrate the true ethos of the game under our event criteria in keeping with the RFU Age Grade Rules and Guidelines

The Tigers Challenge will be played under the RFU “New Rules of Play” guidelines, and the RFU “Age Grade Rules”.

TOUR ITINERARY

Friday – No rugby is played on the day of arrival. Accommodation units will be available from 4pm but teams can arrive on resort from Midday and use the facilities at Butlins. There will be a full evening entertainment programme on the Friday. Our welcome meeting for coaches and party leaders will take place on Friday evening.

Saturday & Sunday – Festival 1 will take place on the Saturday and from there teams will go forward to Festival 2 on the Sunday. Festival 2 incorporates the Tigers Challenge, Shield and Bowl. The event formats may vary depending on the number of teams registered in each Age Grade. The celebrity presentation ceremony will take place on the Sunday evening. Teams can travel home on the Sunday evening or Monday morning.

Monday – Monday is departure day. Check out of accommodation is 10.00am but you do not have to leave the resort until midday, so there’s still time for a final trip to Splash Waterworld or the Funfair.

TEAM ENTRY FEES

There are no Team Entry Fees to enter the Tigers Challenge. All costs involved with staging the festival are included in the accommodation charges.

ACCOMMODATION

IMPORTANT: Accommodation for your whole party, including players, families, managers and supporters, must be booked through ESF Events. If members of your party do not book their accommodation through ESF Events, the team will not be permitted to participate in the Tigers Challenge. The only exception to this is ‘local’ teams who are invited to participate in the festival to ensure the best possible format in each age group.

After registering your team, the Group Leader will be emailed the accommodation booking information. This email will detail the accommodation booking deadline, which is normally 2-3 weeks after the date that the team have registered. We cannot guarantee accommodation will be available if you do not book accommodation by your accommodation booking deadline.

Accommodation is allocated strictly on a first-come first-served basis. All sizes and grades of accommodation are subject to availability. If you select a particular size or grade of accommodation which is no longer available, you will be offered the nearest alternative.

UNOCCUPIED BEDS: In cases where a unit of accommodation is booked leaving unoccupied beds, a full subsidy will be charged. i.e If 3 people book a 4 berth unit of accommodation, they would have to pay for 4 people. Infants under the age of 2 years, who go free if you bring along your own cot, do not count towards the occupancy of a unit. At all Butlins resorts you can hire a cot for a fee of £10 (linen is not provided) or pay a supplement of £35 if an infant under 2 sleeps in a bed.

For full Terms & Conditions of the holiday centres and full details of accommodation and facilities, please refer to www.butlins.com and the ESF accommodation booking information.

DINING PLANS AT BUTLINS RESORTS

Half Board Dining Plans at Butlins include breakfast and evening meal. Evening meal is included on the day of arrival, but not if you arrive after the restaurant is closed. Breakfast is included on the day of departure.

SUPERVISION: ADULT TO CHILD RATIOS

At least one responsible adult over the age of 21 must occupy each unit of accommodation. A minimum adult to child ratio of 1 to 2 is required for your party by Butlins.

FANCY DRESS

As the festival at Butlin’s Bognor Regis is not a sole occupancy event, fancy dress is restricted due to Butlin’s venue regulations. Children are permitted to wear fancy dress on resort during the daytime, but not in the evenings. Adults are not permitted to wear fancy dress at any time while on resort at Butlin’s Bognor Regis. As the Minehead festivals are sole occupancy events, both children and adults are permitted to wear fancy dress on resort during the daytime and evening at Butlin’s Minehead, providing the fancy dress is not offensive.

INSURANCE

The Tigers Challenge 2018 is covered for ‘Public Liability’ insurance by ESF Events. However, this does not cover individual teams or ‘person to person’ public liability, personal accident or injury whilst attending the festival. We strongly recommend that all participating teams, if they are not already covered, should take out insurance cover for these risks. We also strongly recommend all members of your party take out appropriate holiday insurance.

CANCELLATION

If you cancel your booking due to illness, accident or change of circumstances, and if you have taken insurance cover, payments for accommodation arising from the cancellation may be covered. Registration Deposits will not be refunded for cancellations. As soon as you need to cancel you must call ESF Events on 01664 566360. Cancellation charges are calculated from the day ESF Events receive written instructions to cancel a booking.

WRISTBANDS

You will be allocated one wristband for each member of your party booked through ESF Events. Please be aware that people without a wristband will not be able to participate in the festival, attend the presentation ceremony or enter evening entertainment venues at the holiday centre.

TEAM REGISTRATION

Participating teams are required to complete a full player registration document that includes players name, DOB, parental email address. As part of the Tigers Challenge, all juniors will also get FREE membership to the Junior Tigers Club which will entitle them to exclusive benefits including the latest Tigers and rugby news, access to the Junior Tigers Club VIP area on matchdays as well as the chance to enter the matchday mascot draw. For more information on the Junior Tigers Club visit www.leicestertigers.com/jtc

BEHAVIOUR & CONDUCT WHILE ON TOUR

It is the responsibility of the Group Leader and adults in the party to ensure the behaviour of all members of your party is acceptable at all times at the festival. Clubs will be charged for any damages caused by members of their party. In extreme cases of unacceptable behaviour, the Resort Management & ESF Events reserve the right to terminate a holiday, whereby part or all of a Team/Club may be required to leave the premises without refund.

EVENT ORGANISERS

The Tigers Challenge is organised and staged by ESF Events Ltd (Company Registration Number 7695303)

FORCE MAJEUR

We do not accept liability for any loss, damage or expense arising from a change or cancellation to your tour which occurs due to unusual or unforeseeable circumstances beyond our control and that of our suppliers. Such events would include, for example, war, threat of war, riots, civil strife, pandemics, industrial disputes, terrorist activity, fire or adverse weather conditions, natural or nuclear disaster, decisions of RFU’s or similar events beyond our control.

WEBSITE & BROCHURE ACCURACY

To the best of our knowledge, all information on this website and in the Tigers Challenge brochure is accurate at the time of print. Please be aware that there may be occasions when the facilities listed on the website and in the brochure are modified or unavailable due to factors beyond our control.

DATA PROTECTION

ESF Events will use the personal information that you provide to process your booking and provide your tour. We may also need to pass your information to third party service providers such as Butlins and Leicester Tigers. The Group Leader for each booking has the authority to discuss all accommodation bookings made under the team booking with ESF and representatives from the holiday centres if required. It is the Group Leaders responsibility to inform all other members of your party what information you are providing, and what we mayuse it for.

FINANCIAL PROTECTION

abtotAll payments made to ESF Events Ltd are fully protected. ESF Events are members of ABTOT – The Association of Bonded Travel Organisers Trust.

The Association of Bonded Travel Organisers Trust Limited (ABTOT) provides financial protection under the Package Travel, Package Holidays and Package Tours Regulations 1992 for ESF Events Ltd, and in the event of their insolvency, protection is provided for the following:

1. non-flight packages commencing in and returning to the UK;
2. non-flight packages commencing and returning to a country other than the UK;
3. flight inclusive packages that commence outside of the UK, which are sold to customers outside of the UK;
4. accommodation only bookings;

1, 2, 3 and 4 provides for a refund in the event you have not yet travelled. 1 and 3 provides for repatriation. Please note that bookings made outside the UK are only protected by ABTOT when purchased directly with ESF Events Ltd.

Only contracts made with ESF Events Limited as a principal operator of the bookings will be covered by ABTOT. Bookings with, and payments made directly to, Butlins are not covered by ABTOT.